Back on Track Physio 4-Way Stretch Knee Brace

Before beginning use of our products, please carefully read the directions for use which can be found on our packaging. Our products should be introduced slowly, and each product has a different introductory period. Please carefully follow the directions for use of our products, as the body needs the opportunity to familiarize itself with the Welltex fabric’s effects.

Due to the increased blood circulation that can happen when using Back on Track products, we recommend introducing our products gradually. During the introductory period, start with product use for 2-4 hours per day for the first 3-5 days. If you experience discomfort, which is likely due to increased blood circulation, reduce the use of the product.

After the introductory period, it is important to continue the use of the product for at least 10-20 days before assessing it’s impact. Since the Welltex fabric reflects more of the body’s energy the more you move, the effect is greatest if you use our products when active. However, Back on Track products do work when resting, as well as while sleeping.

Continue to use the products according to your routine, and be sure to take breaks from use of the product around week three, in order to avoid dependency. The sensitivity of dependency varies from individual to individual. For maximum effect, the Welltex fabric should be in direct contact with your skin.

All Back on Track products perform best when kept clean. Always follow the washing instructions on the product label. The minerals that give the effect are infused into the material and cannot be washed out or worn away.

Common Washing Tips:

The garments should air-dry or can be tumble dried on low heat – remove immediately from dryer.
Do not wash with bleach or rinse aid.
Wash colors separately and invert the garments before washing.
For knitted garments, we recommend that the product be dried flat on a towel for best results.
Waterproof and water-resistant products must be washed with a suitable detergent.
Iontex® and Haematex™ garments (a similar technology to Welltex®) or other sportswear that contains cotton or viscose may shrink when washed for the first time. If this happens, gently stretch the garment while it is still wet in order to regain its original size and shape.
Do not store the products in direct sunlight for extended periods of time.
The minerals in the products have been known in many cases to counteract bad smells. This added benefit in combination with an ordinary gentle detergent, should produce the results you are looking for.

Detergents for sportswear usually contain cleaning agents that can damage our textiles, please check the ingredients before using these agents. These agents include Aluminum Chloride, Enzymes, Silver, and Citrine. These substances can impact the structure of our Welltex® minerals and in turn affect the products’ performance outcomes.

• Free Ground Shipping for orders over $100 in contiguous states.
• Orders under $100 ship for $9.99 to the lower 48.
• Guaranteed delivery within 5 business days.
• Expedited options available: 2-day delivery for $29.99.

Read our full shipping policy here.

• New, unused items in original packaging can be returned within 30 days.
• Options: exchange, store credit, or refund to your original payment method.
• $14.99 return shipping fee (waived for exchanges and store credits).
• Exclusions: Helmets and safety vests, FDA-regulated items, unopened supplements and treats.

Read our full returns & exchange policy here.